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GDPR Compliance

Last updated: 14 July 2026

Our Commitment to Data Protection

wise-leaf.com is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018.

Data Controller

For the purposes of data protection legislation, wise-leaf.com is the data controller responsible for your personal information.

Your GDPR Rights

Under the GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions such as when the data is no longer necessary for the purposes it was collected.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organisation, or directly to you, under certain conditions.

How to Exercise Your Rights

If you wish to exercise any of the rights set out above, please contact us at [email protected]. We will respond to your request within one month of receipt.

Data Processing Activities

Enquiry Management

When you submit an enquiry through our website, we process your personal data to respond to your request and provide information about our services.

Service Provision

When you engage our restoration services, we process personal data necessary to fulfil the contract, including contact details, property information, and project specifications.

Marketing Communications

We will only send you marketing communications if you have provided explicit consent. You may withdraw consent at any time by contacting us.

Data Security

We implement appropriate technical and organisational measures to ensure a level of security appropriate to the risk, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Staff training on data protection

International Transfers

We do not routinely transfer personal data outside the United Kingdom. If such transfer becomes necessary, we will ensure appropriate safeguards are in place.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Complaints

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Tel: 0303 123 1113

Contact Us

For any questions about our GDPR compliance or to exercise your data protection rights, please contact us at [email protected].

wise-leaf

Specialist Victorian window restoration serving heritage properties across the United Kingdom.

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  • Paint Analysis
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  • Timber Repairs

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Results of restoration work may vary depending on the condition of original materials and environmental factors. All assessments and recommendations are provided for informational purposes and should be considered alongside professional structural surveys where appropriate. We recommend consulting with heritage specialists and planning authorities before commencing work on listed structures.

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